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Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how we collect, use, and protect information when you use the Observa service ("Service").

1. Roles Under GDPR

For the purposes of the General Data Protection Regulation (EU):

  • You act as the Data Controller
  • We act as the Data Processor, processing data solely on your instructions

2. Data We Process

We process only the minimum technical data required to provide the Service and generate crawl reports.

This data may include:

  • URLs and links discovered during crawls
  • HTTP status codes
  • Response times and basic technical metrics
  • Pattern matches explicitly configured by the user

We do not store:

  • HTML source code
  • Page content or text
  • Images, media, or other content assets

3. Lawful Basis for Processing

Processing of data is based on:

  • Performance of a contract (Article 6(1)(b) GDPR)
  • Legitimate interest in providing technical website diagnostics

4. Personal Data on Crawled Websites

Websites submitted to the Service may incidentally contain personal data, such as names included in URLs.

You are responsible for ensuring that:

  • The crawling activity is lawful
  • Any required legal notices or consents are in place

The Service is not designed to profile individuals or extract personal content.

5. Data Retention

Crawl data is retained only for as long as necessary to provide reporting features or to comply with legal obligations.

You may delete crawl data directly via the Service or by contacting support.

6. Data Security

We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse. However, no system can be guaranteed to be completely secure.

7. Sharing of Data

We do not sell or share data with third parties, except where necessary to operate the Service (e.g. infrastructure providers) or where required by law.

8. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or website.

10. Contact

For questions regarding this Privacy Policy or data protection matters, contact:

[email protected]